Contact Us

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Terms

All items are original & made in our studio on Vancouver Island, BC, Canada.

30-day no-questions-asked returns. Customer is responsible for return shipping, we will refund the item cost (but not any fees, duties, etc.)

International shipping? Get in touch at info@jolantava.art

Take pictures of the packaging AND the item inside. Reach out to info@jolantava.art ASAP
Duties and bank fees are customer's responsibility. On our end, we will let you know if they might occur.
Original art and accessory pieces are one-of-a-kind. A custom piece or a reproduction print could be a solution. Reach out to info@jolantava.art
Within 30 days of purchase, reach out to info@jolantava.art.
Ship your item via tracked mail and let us know the tracking number.
Layaways and payment plans are available for some items. Reach out to info@jolantava.art to set up a plan.